Sales Manager in Media

A hands-on course that will teach you how to sell media products with confidence — even if you’ve never worked in sales before.

Online course: Limited spots available

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Sales Manager

or sales manager is someone who is sought after by all media organizations (and not only), but almost never found.

Sales managers
are specialists who are sorely lacking in the media market. The advertising market is reviving, and the media are becoming an important bridge between businesses and initiatives.
The media have a lot to offer, but there is never anyone to do it...

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We offer solutions

Responding to today's challenges, within the Ukrainian Media Business Academy
we are creating
a practical author's course “Sales Manager in Media.

Who is this course for?

No sales experience? That's why we created this course.
We will teach you how to work systematically: from the first contact to a satisfied customer.

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Journalist, editor, or media manager

entrusted with sales, but not given the tools

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Manage local media

and want to create or strengthen your sales department

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Anyone else in the editorial office

who plans to take charge of the advertising department

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Beginner in sales

who values support, ready-made tools, and the opportunity to ask questions

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Introvert or “non-salesperson”

who doesn't like to pressure people, but wants to sell the right things honestly

What you'll get from the course

A ready-made media sales system – from the first call to scaling

● Understanding what you are selling — how to describe your services, impact, and team in a way that makes people want to buy
● Mastering advertising products — how to create an effective media kit and adapt it to your clients
● Practical skills for presenting yourself and your product — with examples, templates, and tools

Deep understanding of customers and segmentation

● Who is your target audience, how do they think, and how to communicate with them
● How to adapt advertising products to different segments (small, medium, and large businesses)
● How to create and maintain a customer base, select priority customers

Confidence in negotiations and dealing with objections

● How to initiate contact, get acquainted, and introduce yourself
● How to identify customer needs and build trust
● How to respond to objections without losing interest in cooperation

Sales in practice — without fear and chaos

● Role-playing games, real calls, scenarios, objection handling
● Creating presentations, advertising messages, process maps
● Practical sales planning and interaction with marketing

Building a strong sales department

● How to search for, select, adapt, and motivate managers
● How to structure processes, responsibilities, and business schemes
● How to work with “stars” and “duds” in sales

Process automation and CRM management

● How to use ClickUp and Binotel in sales
● How to monitor KPIs and department performance
● How to structure managers' workdays and track results

🎓 Course format

10 practical training sessions — no fluff, focused on results, planning meetings, and mentoring sessions

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Format:

online, Zoom + small group work

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Teachers:

Valery and Taisiya Garmash

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Duration:

8 weeks
(2 training sessions per week, ~4 hours each in the first month, then only practice and mentoring support)

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Toolkit:

media kit, letter templates, call scripts, funnel, CRM, KPI plan

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Access to records:

All classes are recorded and available for 6 months.

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Support:

Q&A at each training session + mentoring assistance in groups

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Format of participation:

Sales/media department managers – complete the full course
Sales managers –
participate in selected training sessions

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Certificate:

All participants who complete the final tasks will receive a certificate.

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Planning meetings:

Weekly planning meeting on Mondays

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Mentoring:

Individual mentoring session with each media outlet once a week

💡 Additionally:
After the course, you will be able to immediately implement CRM, delegate sales, or strengthen your own. This is not a “lecture marathon” — it is real exercises, case studies, and an action plan for your team
.

Course program

10 practical training sessions that will transform chaotic sales into systematic work with results

  • 1

    Block

    Fundamentals of media sales

    Training 1
    ✅ For everyone

    What we sell

    Training 2
    🟡 For managers only
     

    Sales department development

    ● Developing a product line, advertising packages, media kits
    ● Exercises on presenting yourself and your team
    ● Writing effective commercial proposals

    ● How to find the peTarget audience and segmentationrfect manager: profile, criteria, resume examples● Business processes in sales: what streamlines and what slows down● Role map, job responsibilities, onboarding models

  • 2

    Block

    Who to sell to and how

    Training 3
    ✅ For everyone

    Target audience and segmentation

    Training 4
    ✅ For everyone

    Preparation for negotiations

    ● Identifying customer groups and their needs
    ● Developing offers for small, medium, and large businesses
    ● Analyzing customer online presence: how it affects sales

    ● Creating a customer base and planning sales
    ● Segmentation, working with CRM, creating customer cards
    ● Selecting channels and developing an interaction strategy

  • 3

    Block

    How we sell

    Training 5
    ✅ For everyone

    Initial stage of negotiations

    Training 6
    ✅ For everyone

    Working with objections

    ● Lead generation and sales funnel
    ● How to make initial contact and identify needs
    ● Role-playing exercises involving presentations and analysis of responses

    ● Reasons, types, and techniques for overcoming objections
    ● Building trust and retaining customers
    ● Closing deals: how not to ruin agreements

  • 4

    Block

    Tools and automation

    Training 7
    ✅ For everyone

    Practice: what a real sales day looks like

    Training 8🟡 For managers only 

    CRM and telephony in sales

    ● Creating media strategies for partners
    ● Promotion, message packaging, case analysis
    ● Interaction with marketing, increasing average check

    ● ClickUp as CRM: deal tracking, automation, KPI monitoring
    ● Binotel: calls, analytics, CRM integration
    ● Building a manager's workday

  • 5

    Block

    Team and management

    Training 9
    🟡 For managers only
     

    How to manage salespeople with different personalities

    Training 10
    ✅ For everyone

    Q&A + reflection

    ● Types of managers (“stars” and “children”): how to motivate them
    ● KPIs, mentoring models, motivation programs
    ● Orientation and termination of cooperation

    ● Answers to complex cases from participants' practice
    ● Reflection and summary of the course
    ● Preparation of an action plan for each participant

🧩 The course format includes lots of practice, role-playing games, templates, and case studies. And no fluff.

Why we do it

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🧩 Problem

The war devastated Ukraine’s media ad market — down 81% in 2022. Despite signs of recovery, most newsrooms still lack trained sales professionals. There’s little to no structured training, and many managers are left figuring it out on their own.

🚀 Opportunit
y

The global ad market is bouncing back — reaching $933B in 2024, with over 60% in digital. Ukraine’s ad market grew 77% in 2023, and the demand for smart media salespeople is growing fast.

🎯 Soluti
on

This course fills the gap:
✅ Tools, scripts & CRM
✅ Practice & mentorship
✅ Systems for ethical, sustainable sales
✅ Skills to rebuild media revenue — confidently

Let’s turn media into a business aga
in.

Course team

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Valeriy Garmash

CEO of the NGO “Maie Sens,” founder of UMBA, consultant on management and monetization

Over 10 years of experience in the media business. Built several sales departments from scratch, automated processes, and set up CRM for teams of 2 to 50 managers. Author of educational programs for media, expert in Lean methodologies and change implementation. Loves clarity, humor, and practice.

Valeriy is a strategist, mentor, and guide from chaos to order.

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Taisiya
Garmash

Financial Director of the NGO “Maie Sens,” Head of Sales

Responsible for everything related to numbers, logic, and sales. Built structures for analytics, planning, and financial control in several projects. Negotiates, works with VIP clients, manages sales departments.

In the course, Taisiya is the voice of rationality, process, and depth in sales.

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Maria
Kucherenko

UMBA Program Comfort Manager, Facilitator, and Course Coordinator

A person who knows when and how to best help you. Works with course participants, answers all questions, organizes logistics, and supports you at every stage of your training.

Maria is your anchor, always there for you.

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The course is taught by people who themselves sell every day, manage teams, and solve real challenges in the media and sales industry.

If you have any questions or suggestions, please write to ogn.esnes%40ymedaca or to the course project manager Maria Kucherenko at ogn.esnes%40oknerehcuk.m

Participation packages and cost

Обирай формат, який підходить твоїй команді. Кожен пакет — це не просто доступ до курсу, а інструменти для зростання команди та системи продажів у медіа.

  • Standard

    Head of Sales Department + 1 manager

    What's included:✔ Full participation in the 8-week program✔ Individual + group mentoring✔ Feedback on homework assignments✔ CRM kit, templates, case studies✔ Live sessions + recordings

    1 500 €
    online course
  • Team

    Small media organizations

    What's included:✔ Up to 3 participants (managers + leader)✔ Separate mentoring introduction for the organization✔ Teamwork support

    2 400 €
    Up to 3 participants 
  • Group

    Large teams or partners

    What's included:✔ Customization options✔ Integration with the Upsell system✔ Team collaboration with progress tracking

    from 3000€
    From 4 participants
    negotiable price

How to take the course

It's simple: register, learn, implement. We accompany you every step of the way.

Step 1. Submit your application

● Select a participation package (Standard / Team / Group)
● Fill out a short form or write to us by email
● Receive confirmation and payment instructions

Step 2. Preparing for the start

● You will receive a welcome letter and class schedule
● You will join the course chat group
● You will complete a short guide on CRM / Zoom / materials

Step 3. Training

● 2 training sessions per week — live sessions on Zoom (with recordings)
● Work in small groups and practical tasks
● Feedback from trainers and mentoring support

Step 4. Result

● Complete the course with a ready-made sales system
● Receive a UMBA certificate
● Get access to all materials and templates
● If necessary, you can get advice after the course

💡 After completing the course, you can invite your team for additional training or consultation. We help not only with learning, but also with implementation.

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Sales manager in media

What we will cover in this course:

— a two-month course in which experts will reveal everything you need to know about sales in the media;
— two months of daily support from mentors from the management company “Maie Sens,” who will literally take newly hired sales managers by the hand and guide them into the world of clients, scripts, and contract signing;
— Five practical training modules, in which trainers will cover topics such as what the media sells and how, who to sell to, how to sell, and how to use sales tools.
— Study of best practices and analysis of worst practices within case studies, where participants will work with real-life cases.
— lots of networking, additional content, ongoing support, and the opportunity to learn from experts who have long since built successful media businesses.


Thanks to the course, you will:

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    become a true junior/middle-level salesperson who is ready for today's challenges

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    You will complete an intensive training program developed by some of the best sales managers in Ukraine.

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    you will have the opportunity to ask experienced experts, who will be your mentors, any professional questions you may have for two months

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    work with mentors to create your sales funnels and CRM systems

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    acquire professional skills that will be useful not only in the future, but also right here and now

Feedback from those who have already launched sales after training

“This course exceeded my expectations. We actually launched a sales department and already have our first deals.”

“My attitude toward the sales department has changed dramatically. Whereas I previously did not consider sales to be an important part of the editorial structure, they are now integrated into our organizational model on a par with content. For the first time, we are seriously investing time and resources in developing this area.”

april 2025

Dmytro Lukyanenko

Kramatorsk post

“I completely redesigned the Media Management course based on the knowledge I gained, adding new topics and tools (ClickUp, media kits, business simulations, AI instructions).”

april 2025

Kateryna Yaresko

Head of Department at S. Kuznets Kharkiv National University of Economics

“I learned how to call people, make offers, and not be afraid of objections. What's more, I can analyze customer needs faster and quickly understand which product to offer them.”

april 2025

Oksana Vetlyanchuk

SID Media Group

“What surprised me most was that I finally started sticking to my daily routine. Before, it was difficult — everything was scattered, I jumped from one task to another, and never finished anything. Thanks to the course, I realized how important it is to set aside time for the most important things, and I started to implement a clear schedule. This gave me a sense of order and self-confidence. Even the fact that I prepare a list of calls in the evening and clearly follow it the next day is a great personal achievement for me."

april 2025

Inna Oliinyk

Gard.City

“What surprised me most was how I learned to deal with objections. Before, when a customer said “no,” I would just accept it. Now, I continue the conversation and build a bridge to cooperation. Understanding the sales funnel—how to gradually win over a client—also helped a lot. And third, I learned to react calmly to negativity or rudeness from clients. Before, I used to get upset, but now I calmly let it go and move on."

april 2025

Anna Karas

NGO “Makes Sense”

“I didn't expect us to implement Binotel — we had been thinking about it for a long time, but kept putting it off. And then we just went ahead and did it. It was also very valuable how they raised the topic of working with a remote team — control, KPIs, business processes. There were many features that I either didn't know about or didn't use — for example, how to reach decision-makers, how to use YouControl, or how to use editorial self-promotion as a marketing ploy."

June 2025

Natalia Semenova

Life in Odessa

““The course helped me realize the transformation that had already taken place within me. I would call it resilience. Previously, I needed approval for every step I took, but now I work independently and make my own decisions. This is a significant shift for me.”

June 2025

Anya Kuranova

URSA media

“My attitude toward communicating with people has changed significantly. At the beginning of the course, I was concerned that my clarifications and excessive questions might cause discomfort for clients. But later, when I started making phone calls, I saw how important it was for them to be heard. They themselves were waiting for these questions and were ready to share. What seemed difficult and almost indecent — asking direct questions or requesting details — has now become a tool for me that leads to the right decision."

June 2025

Valeria Demidovich

TRIBUNE

“I realized that I have difficulties communicating on the phone. Messengers and emails are no problem, but phone calls create an internal barrier for me. I'm too introverted for that. But when you start a new activity, you get to know yourself better and see sides of yourself that were previously hidden.”

June 2025

Natalia Shkurat

Radio “Nakipilo”

And what does it look like in numbers?

A shift in attitude toward sales is only the first step for our participants. Two months later, newsrooms are already able to show real results of their work.

175 000

Within two months after the training, the newsroom signed several deals worth over 175,000 UAH. The team notes that their confidence in sales has grown, and conversations with clients have become much more structured. This helped them find common ground with businesses faster and close major contracts.

185

The media outlet managed to attract 185 new clients in a short period. For the team, this became proof that the systematic approach and new tools they learned during the course really work. Now they plan to scale this result and build long-term partnerships.

30%

Compared to the same period in 2024, advertising revenue increased by over 30%. This noticeable growth became possible thanks to more systematic work and a better understanding of client needs. For the first time, the team saw how the sales process can be predictable.

300 000+

In just two months, the newsroom signed new contracts worth 300,000+ UAH. They emphasize that the training helped them overcome barriers in negotiations and feel confident even with large companies. This gave a real push to developing their commercial direction.

FAQ

  • It’s a hands-on sales training for media teams. You’ll learn how to sell ads, sponsorships and branded content confidently — even if you’ve never worked in sales before.

  • Media managers, sales reps, editors or anyone who wants to grow revenue through media monetization.

  • No. We’ll teach you everything from scratch — how to find clients, present offers, handle objections and close deals.

  • Absolutely. This course is designed for independent media with limited resources. Most of our students work in small or mid-size teams.

  • No. While the course was developed in Ukraine, it’s fully relevant for media across Eastern Europe, the Caucasus and Central Asia. Sales challenges are similar: small markets, limited budgets, lack of structure. The tools, scripts and strategies we teach are universal — and you’ll learn how to adapt them to your context.

  • Yes. We’ve worked with media in Moldova, Uzbekistan, Georgia and other countries — and the feedback is clear: these methods work. You’ll get templates and frameworks you can customize to your market, language and media format.

  • The course is delivered in English. We also offer support materials and mentorship in Ukrainian and Russian. If you need extra support in your local language — just let us know, we’re building a network of regional partners.

  • The Ukrainian Media Business Academy (UMBA), led by experienced media entrepreneurs and trainers who have helped 100+ independent newsrooms build sustainable revenue — even during war and crisis.

  • Definitely practice. You’ll work with real media products, sales scripts, CRM tools, objection handling frameworks and weekly assignments. Many participants close real deals during the course.

  • Absolutely. You can buy multiple seats or request a custom training package for your team. We also offer an onboarding-ready Sales Book you can use for training new hires.

  • Yes. We work with NGOs, private companies and international partners. We can provide invoices, contracts, or MoUs as needed.

  • Yes — we support flexible payment options. Just let us know your preferred method.

  • Yes, we work with small groups to ensure quality and personal feedback. Early registration is highly recommended.

If you have any other questions, please contact us — we will respond promptly!

How to register?


• Fill out a short online form (ClickUp Form) or• Send a request to email: ogn.esnes%40ymedaca or call: +380504262624After registration, you will receive a confirmation letter and details on the next steps.